You are not alone if you experience shortcomings and inefficiencies of processes in your work environment. For example, because the collaboration between departments is poor, co-workers lack the know-how, vendors are not appropriately managed, different stakeholders have diverging interests, or because of many other reasons. Interestingly, problems like that can persist over a very long time and even inherited from one generation of employees to the next. People tend to ignore poor processes if there is no simple way of fixing problems, and nobody is held responsible for the end-to-end process performance.