The transformation initiatives heading towards agile enterprises are accelerating. In order to survive on the market, enterprises need to get fast, to face current and future challenges. On the one hand, these go along with dynamic, cross-linked and globalised ecosystems. On the other hand, especially a more and more well-informed customer full of expectations with respect to product, service and process excellence puts pressure on companies to develop and refine.
This evolutionary change is closely linked with the new implementation of approaches, methodology and engagement or the modification of existing ones. An exemplary view on the insurance industry illustrates the current trend to transform entire classical organisations into agile communities. So, the establishment of self-organized, cross-functional and elastic units is an attempt to withstand the pressure to innovate.
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(by J. Giese and F. Petermann)